Technical Virtual Assistant

Provide technical support including website maintenance, CRM, and software help

Startup Cost
$1,000-$4,000
Difficulty
Intermediate
Time to Profit
3-6 months
Profit Potential
$5,000-$25,000/month

Overview

Technical VAs charge $40-$100 per hour or $1,500-$5,000 monthly retainers.

Supporting 4-8 clients generates $60,000-$300,000 annually with 75-85% margins after software and tool subscriptions.

In 2025, businesses need tech-savvy VAs who can handle website updates, email setup, CRM management, software troubleshooting, and technical integration work.

Services include WordPress website updates, email platform setup (Mailchimp, ConvertKit), CRM management and automation, basic graphic design edits, software integration setup (Zapier, Make), domain and hosting management, and tech troubleshooting.

Successful technical VAs develop expertise in WordPress, email marketing platforms, CRM systems, no-code automation tools, and common business software.

Many VAs specialize in specific platforms (HubSpot, Salesforce, WordPress) or services (email automation, website maintenance, integrations).

The key is being a fast learner with new technology, explaining technical issues in plain language, and documenting processes.

Most work retainer agreements for ongoing technical support.

High-value clients include online course creators, coaches, consultants, and small businesses without IT support.

Required Skills

  • WordPress
  • CRM Systems
  • Email Marketing Platforms
  • Technical Troubleshooting
  • Zapier/Automation
  • Basic HTML/CSS

Pros and Cons

Pros

  • High hourly rates for technical skills
  • Strong demand from non-technical business owners
  • Can specialize in high-value platforms
  • Develop valuable technical skills
  • Remote work with flexible schedule

Cons

  • Need to constantly learn new tools and platforms
  • Dealing with urgent technical issues and downtime
  • Some clients have unrealistic technical expectations
  • Competition from developers for complex work
  • Requires multiple software subscriptions

How to Get Started

  1. Build skills in WordPress, CRMs, and email platforms
  2. Get certified in key platforms (HubSpot, Salesforce, etc.)
  3. Define technical services and specializations
  4. Create portfolio website showcasing technical work
  5. Market to online businesses, coaches, and consultants
  6. Offer technical audit to demonstrate value to prospects
  7. Land first clients and build documented processes

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