Senior Transportation Service

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Startup Cost
$15,000-$75,000
Difficulty
Beginner
Time to Profit
6-12 months
Profit Potential
$60,000-$290,000/year

Overview

Senior transportation services provide safe transportation to medical appointments, errands, and activities for non-driving seniors.

With 20% of seniors 65+ not driving and transportation crucial for independence, services generate revenue of $95,000-$340,000 with 60-75% margins.

The business requires accessible vehicles, trained drivers, scheduling software, background checks, and commercial insurance.

Services include medical appointment transport, grocery and pharmacy trips, social and recreational outings, door-to-door assistance, wheelchair accessible transport, and companion escort.

Pricing typically $30-$60 per trip plus mileage or hourly rates.

Success factors include drivers trained in senior assistance, reliable punctual service for medical appointments, wheelchair accessibility option, working with senior centers and communities, and offering subscription packages.

Most services combine scheduled appointments with on-demand.

Marketing focuses on senior communities, medical offices, discharge planners, and adult children.

With senior transportation needs constant and critical for aging in place in 2025, senior transport offers mobility opportunities providing crucial independence.

Required Skills

  • Safe senior-focused driving
  • Wheelchair assistance
  • Senior communication
  • Medical appointment coordination
  • GPS and scheduling
  • Patience and reliability

Pros and Cons

Pros

  • Essential transportation need
  • Good margins
  • Recurring appointments
  • Subscription model potential
  • Growing non-driving senior population

Cons

  • Commercial insurance costs
  • Vehicle and fuel expenses
  • Driver recruitment
  • Irregular scheduling
  • Weather and traffic

How to Get Started

  1. Acquire accessible vehicles
  2. Get commercial insurance
  3. Hire and train drivers
  4. Background check drivers
  5. Set up scheduling system
  6. Partner with medical offices
  7. Offer subscription packages

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