Computer & Laptop Repair Service
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Overview
Computer repair services diagnose and fix hardware and software issues for consumers and small businesses.
With 80%+ household computer ownership and constant issues, repair generates revenue of $100,000-$360,000 with 65-80% margins on services.
The business requires shop or mobile setup, diagnostic tools, parts inventory, software licenses, and technical certifications.
Services include hardware diagnostics and repair, virus and malware removal, data backup and recovery, upgrades (RAM, SSD), screen replacement, and on-site business support.
Pricing typically $75-$150 per hour or flat fees $100-$400.
Success factors include broad technical troubleshooting skills, both hardware and software expertise, targeting small business support contracts, remote support capability, and building reputation for reliability.
Most combine consumer repair with small business contracts.
Marketing focuses on local Google search, business networking, and Yelp reviews.
With technology issues constant and businesses needing support in 2025, computer repair offers technical opportunities.
Required Skills
- Hardware troubleshooting
- Software and OS expertise
- Networking knowledge
- Data recovery
- Customer communication
- A+ certification helpful
Pros and Cons
Pros
- Good margins on services
- Recurring business contracts
- Diverse revenue streams
- Remote support possible
- Growing device complexity
Cons
- Broad technical knowledge needed
- Customer expectation management
- Software licensing costs
- Competition from Geek Squad
- Declining desktop market
How to Get Started
- Develop technical skills
- Get A+ certification
- Set up shop or mobile
- Stock common parts
- Target small businesses
- Offer remote support
- Build service contracts
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