Utility & Services Setup Concierge
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Overview
Utility concierges coordinate and set up all utilities and home services for relocating families including electricity, gas, internet, cable, security, and more.
With utility setup tedious and time-consuming, concierges generate revenue of $70,000-$240,000 with 80-90% margins through setup fees.
The business requires utility provider knowledge, vendor relationships, administrative capability, virtual operation, and follow-up systems.
Services include electricity and gas setup, internet and cable installation coordination, water, sewer, and trash service, security system and smart home setup, landscape and pool service coordination, and move-in inspection scheduling.
Revenue through flat-rate fees $200-$600 per move.
Success factors include relationships with all local utility providers, understanding service options and best providers, coordinating timing for move-in activation, providing one-stop setup relief for busy families, and serving corporate relocation and real estate.
Marketing focuses on moving companies, corporate HR, real estate agents, and destination services.
With utility setup tedious and families overwhelmed in 2025, utility concierge offers administrative relief opportunities serving busy relocating families with provider relationships as key.
Required Skills
- Utility provider knowledge
- Administrative coordination
- Vendor relationships
- Timeline management
- Customer service
- Virtual/remote capability
Pros and Cons
Pros
- Very low startup costs
- High margins on coordination fees
- Virtual service capability
- Corporate and realtor partnerships
- Recurring relocation market
Cons
- Local utility provider knowledge
- Administrative and follow-up demands
- Utility company bureaucracy
- Activation timing challenges
- Limited revenue per client
How to Get Started
- Research all local utility providers
- Build provider relationships
- Create setup checklist and process
- Develop vendor coordination system
- Market to realtors and corporate HR
- Offer virtual service
- Bundle with other settling services
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