Medical Alert Systems & Monitoring

Medical alert companies provide emergency response systems for seniors and at-risk individuals, monitoring 24/7 and dispatching help when needed.

With 2+ million Americans using medical alert systems and aging population growing, providers generate revenue of $120,000-$420,000 annually with profit margins of 40-60% through equipment sales and monthly monitoring fees.

The business requires medical alert devices (home and mobile systems), monitoring center partnership or setup, sales and marketing infrastructure, and customer service.

Systems include home-based systems ($25-$50/month monitoring), mobile GPS systems ($30-$60/month), and fall detection ($40-$70/month).

Typical customer lifetime value $1,000-$3,000.

Success factors include reliable monitoring and response, quality equipment, compassionate customer service, sales to seniors and families, and building trust and reputation.

Most companies partner with monitoring centers rather than building own.

The business combines equipment sales or rental with recurring monthly monitoring revenue.

Fall detection and GPS mobile systems command premium pricing.

Marketing focuses on seniors, adult children concerned about aging parents, hospital discharge planning, and senior communities.

With seniors preferring aging in place and families seeking safety solutions in 2025, medical alert services offer recurring revenue opportunities for entrepreneurs providing peace of mind through 24/7 emergency monitoring helping seniors live independently safely.