Medical Errand & Appointment Assistance
Transport to medical appointments and handle medical-related errands
Overview
Medical errand services generate $60,000-$300,000 annually with 55-75% margins.
In 2025, people need help navigating medical appointments and errands.
Revenue from appointment transportation ($30-$60 per trip), medical errand running ($25-$50 per hour), prescription management ($20-$40 per pickup), medical records retrieval ($40-$80), insurance coordination assistance, and caregiver relief services.
Services include medical appointment transportation, prescription pickup and management, medical supply shopping, medical records and imaging pickup, insurance and billing assistance, and post-appointment follow-up.
Successful services provide HIPAA-compliant assistance, offer companion support at appointments, help with medical paperwork, coordinate with healthcare providers, and support patient adherence.
Patients and family caregivers as clients.
Marketing through senior services, discharge planners, home health agencies, medical practices, and caregiver support groups.
Required Skills
- Medical System Navigation
- HIPAA Compliance
- Patient Advocacy
- Communication
- Organization
- Compassion
Pros and Cons
Pros
- Growing need for medical assistance
- Recurring patient transportation
- Helps patients with healthcare access
- Can work with home health agencies
- Meaningful patient support work
Cons
- Need HIPAA training and compliance
- Unpredictable medical appointment timing
- Emotionally challenging patient situations
- Liability for medical information
- Building trust with patients and providers
How to Get Started
- Get HIPAA and patient rights training
- Develop medical assistance protocols
- Get appropriate insurance and background checks
- Market to patients and healthcare providers
- Transport to and assist with appointments
- Handle medical errands and prescriptions
- Coordinate with caregivers and providers
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