Corporate Concierge Service

Provide concierge services as employee benefit for companies

Startup Cost
$25,000-$100,000
Difficulty
Advanced
Time to Profit
10-18 months
Profit Potential
$12,000-$83,000/month

Overview

Corporate concierge services generate $150,000-$1,000,000 annually with 50-75% margins.

In 2025, employers offer concierge as retention benefit.

Revenue from corporate contracts ($500-$5,000 monthly per company), per-employee fees ($10-$50 per employee monthly), per-request charges, premium service markups, and event support.

Services include employee errand running, travel planning assistance, event and restaurant reservations, gift shopping and wrapping, work-life balance support, and company event coordination.

Successful services provide employee retention benefit, offer on-site and virtual concierge, handle high request volume, integrate with HR benefits, and measure employee satisfaction.

Corporate HR and benefits as clients.

Marketing through HR benefits consultants, corporate wellness, employee retention programs, business associations, and corporate direct sales.

Required Skills

  • Corporate Sales
  • Service Delivery
  • Staff Management
  • Technology Platforms
  • Account Management
  • Scalable Operations

Pros and Cons

Pros

  • Recurring corporate contract revenue
  • Scalable to many employees per company
  • Employee retention benefit valued by employers
  • Can serve multiple corporate clients
  • Technology can automate request handling

Cons

  • Long corporate sales cycles
  • Need technology platform for scale
  • Managing high request volume
  • Corporate contract negotiations
  • Employee utilization metrics expected

How to Get Started

  1. Develop corporate concierge service model
  2. Build or license concierge platform
  3. Hire concierge staff and build vendor networks
  4. Market to corporate HR and benefits
  5. Sign corporate contracts
  6. Provide employee concierge services
  7. Track utilization and employee satisfaction

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